Creating Experiences
your experience
About the Event Centre
The Grand Downtown is located at 300 W. Adams Street, Jacksonville FL 32202. It is 6,000 square feet and has versatility in its layout, providing you with multiple setups for any occasion.
Cocktail Lounge & Reception Area:
Two VIP Suites
Lounge Area with Small Stage
A catering area
Three bathrooms
Venue Side Capacity by Configuration:
Venue Seated - Up to 150 people
Venue Standing Room - Up to 200 people
Cocktail Party Style - Up to 250 people (both sides)
How We Work
Planning an event at The Grand Downtown is as unique as the individuals themselves. Our focus is on understanding your vision, personalities, and how you want your event to feel. Whether you’re looking for a music-filled celebration, or a more formal event with a tasty Chef-designed menu to delight your guests, every detail is tailored to your needs.
Tour our Facility
Schedule a tour of our Event Centre and a free event consultation
Discuss your Event
Meet with an Event Expert and review the different options we offer
Receive a Quote
Based on your consultation, we will send you a custom quote for your event
Reserve with Deposit
Finalize the plans and reserve with the larger of $1,500 or a 25% deposit
Pricing Options
Hourly Rental, Starting at $350 per hour
Rent our venue space as a blank canvas and make it your own, starting at $350 per hour. Minimum rentals apply depending on the day of the week reserved. Table and chair rentals available.
Bespoke Packages, Starting at $4,000
Explore our designed event packages, starting at $4,000, and select the look and feel you want. Our packages incorporate everything from attire, decor and catering to entertainment.
Full Service Concierge
Let us create your dream event with a custom package from start to finish. Our Full Service Concierge comes with an event coordinator, who will be your personal liaison from planning to execution.
1. What is the rental fee, and what does it include?
Our basic rental fees start at $350 per hour, with bespoke packages available starting at $4,000. Custom packages can be tailored to fit your event needs.
The basic rental fee provides access to the space. Setup and breakdown times depend on the type of event and rental duration, but vendors are guaranteed at least one hour for setup and one hour for breakdown/cleanup. Other services and amenities such as tables, chairs, linens and audio-visual equipment may be included, depending on the package selected.
2. Are there any additional costs or hidden fees?
There are no hidden fees; all charges are clearly itemized. Additional costs may apply for liability insurance, optional add-ons, and package upgrades. Overtime charges apply at $250 per additional hour.
3. What are your operating hours?
Our team is available for tours Monday through Friday from 10 am to 6 pm, and on the weekend by appointment only. Event rental hours are available from 10 am - midnight, 7 days a week.
4. Is there a minimum or maximum rental time?
Yes, the minimum rental time is 4 hours, and the maximum is 10 hours.
5. How many guests can the venue accommodate?
The maximum guest count is 200 on the venue side. The maximum guest count is 250 if you rent both the venue side and the lounge side.
6. What is the deposit amount, and when is it due?
A nonrefundable deposit of 25% of the base rental price is required immediately to secure your booking. Once the package is finalized, 50% of the total balance will be due. We accept all major credit cards, bank transfers, and checks.
7. What is the cancellation policy?
Cancellations must be made at least [insert time frame] before the event date for a partial refund. Cancellations or re-bookings made after this period may be subject to a rebooking fee. Nonrefundable deposits may be applied to rescheduled events within one year of booking.
8. Can we bring in our own vendors, or do we need to use preferred vendors?
While we offer a list of preferred vendors, you are welcome to use any vetted vendor of your choice. Please contact us to learn more about our vendor vetting process.
9. What is the location? Is there on-site parking available for guests?
The Grand is located Downtown Jacksonville at 300 W Adams Street Jacksonville, FL 32202. There is parking available, along with a public parking garage across the street for additional parking. Valet parking services may be available, as an add-on.
10. Are there any accessibility features for guests with disabilities?
Yes, our facility is disability-accessible. Each bathroom is wheelchair accessible and ramps can be provided upon request.
11. Are there changing rooms or accommodations for the guests of honor?
Yes, we have two VIP changing rooms and one VIP lounge area.
12. Do you have an in-house event planner?
Yes, we offer event planning services to help you with every detail, from decor and layout to coordinating vendors.
13. Are there any restrictions that the rental is subject to?
Yes. The following are restricted:
*Open flames
*Illegal substances
*Underage drinking
*Any act that violates local, state and federal laws
Schedule a tour
The Grand Downtown
300 W. Adams St. Jacksonville, FL 32202
